Tenants: About Us

 

Our tenants love us!

Many of our tenants stay several years and refer their friends and family members. We treat
people fairly and with respect. Our firm is small and personable; we know all of our tenants
personally and you will enjoy not be treated like a number. You’ll be able to reach us on our cell
phones, as opposed to struggling with answering machines. We are almost always able to get
repairs done within 3 days. It is our pleasure to provide $50 referral gifts or rent credits when
your referrals lease from us.

Your security deposit is SAFE.

We hold most tenants’ security deposits so even if an owner began to have financial problems,
you would still be able to get your security deposit back. We do not deduct from security deposit
refunds when rentals have a normal amount of wear and tear. Deductions are only made when
properties are left unclean, not empty, or with damage such as holes in doors and walls, missing
shelves etc.

Rent Payments and Outstanding Balances:

Rent can be paid using free bank-to-bank transfers. Tenants can also choose to use pre-addressed
envelopes we provide. Tenants may request statements explaining outstanding balances.
Grace period of 3 days for rent payments! Leases typically state there is no late fee provided rent
payments are post-marked by the 3rd. We also adjust payment due dates for tenants who receive
special payments such as social security/disability monthly

 

On-Site Assistance:

Most of our apartment buildings have a designated helpful tenant. These individuals are long-term
tenants whom we have found trustworthy, knowledgeable, and able to help in times of
need. Although they are not employees and do not have official responsibilities, residents are
likely to get to know them and find them helpful. The types of things they help with include:
posting notices, providing pool keys, searching for power breakers, turning off water to broken
pipes, cleaning up messes, etc.